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How to request a Consular service



How to request a Consular service
As already informed on May 31, 2020 (read here) following the introduction of Legislative Decree n. 34 of 19 May 2020, the so-called Relaunch Decree, and in line with the provisions of Italian legislation for public offices and UAE legislation, the Consulate General operates by alternating the smartworking mode with office work. Without prejudice to the social distancing measures and with mandatory use of individual protection devices (mask and gloves) to facilitate the containment of the spread of Covid-19, Consular services will gradually be restored.

At the moment access to the Consulate General offices is possible only by appointment and only for services that cannot be provided online. Only the applicant can access the Consulate premises and only if equipped with Individual Protection Devices (mask and gloves).

Below is the list of services that can be provided:

Passport request PRENOTA ONLINE
Certificates release PRENOTA ONLINE
Legalization of documents PRENOTA ONLINE
Driving license PRENOTA ONLINE
Certified copies PRENOTA ONLINE
Customs exemption certificates Documents can be deposited (including copies of passports) in a sealed envelope at the entrance of the Consulate (from 9 to 12)
Declaration for minors traveling Documents can be deposited (including copies of passports) in a sealed envelope at the entrance of the Consulate (from 9 to 12)
Notary services Send an e-mail to
Marriage publications Send an e-mail to
Requests for citizenship (by marriage) Send an e-mail to
Additional information can be requested by sending an e-mail to
Appointments will be fixed on the basis of the criteria of objective urgency and non-referability.

Before contacting the offices, we invite you to carefully read our website and our social profiles (facebook, twitter and instagram) where all the commonly needed information is available and where all updates on the current situation will be published.
For situations of proven urgency, the Consulate can be reached 24/7 at +971506563375.

Thanks for the cooperation.